It could be a number of things. Perhaps the email you provided during purchase was entered incorrectly. Maybe you accidentally deleted the confirmation email. It’s also possible that the email went to your spam folder.
If you still can’t find the email, contact Rockwell Automation customer support. They should be able to help you locate the email or, if necessary, resend the download link.
Other related questions:
Where does Rockwell download files?
Rockwell Automation downloads files to the “My Downloads” folder on your computer.
How do I download Rockwell software for free?
Unfortunately, there is no way to download Rockwell software for free. However, you may be able to find some software that is similar to Rockwell software online or through a software provider.
How do you activate the Rockwell Studio 5000?
To activate the Rockwell Studio 5000, you will need to enter your activation code into the activation window.
How do I download the latest Studio 5000?
The latest version of Studio 5000 can be downloaded from the Rockwell Automation website.